1. Data Collection and Use

We collect personal information to provide and improve our services, respond to your requests, and personalize your experience. The data we collect includes:

• Personal Information: Name, email address, payment information (used only for processing subscriptions and membership fees).
• Health and Fitness Data: Information regarding your physical fitness, gym attendance, workout tracking, or other health-related metrics. This data is used strictly to provide core app functionalities such as tracking your gym usage, managing your fitness journey, and validating facility access.
• Usage Data: Information about your device (type, operating system), log data (IP address), and geographic location.

We use this data to:

• Process your subscription and provide services (e.g., gym access, customer support).
• Improve app functionality and optimize user experience.
• Respond to inquiries, send newsletters, and provide customer service.

2. Data Sharing with Facilities

We may share limited personal information with the facilities you visit, including:

• Information about your subscription status and attendance to verify service usage.
• We will not share your attendance history with other facilities you may visit.

3. Advertising and Marketing

With your consent, we may use your basic information for marketing purposes, including:

• Sending promotional materials, newsletters, or updates related to the STAX – Flexible Gym Membership app.
• Sharing non-personally identifiable information with marketing partners for targeted advertising and analytics.

4. Location Data

We may collect your device’s location data to provide location-based services and tailored content. This information may be shared with marketing partners to offer relevant content and assess advertising effectiveness. You may enable or disable location services via your device settings.

5. Data Analytics and Service Improvements

We may use your data to enhance our services through:

• Statistical analysis and reporting.
• Identifying trends, improving app performance, and conducting satisfaction surveys.
• Analyzing the effectiveness of promotional campaigns.

6. Data Security

We are committed to protecting your personal data using industry-standard security measures. However, no online service is completely secure and we cannot guarantee absolute security.

7. Data Retention

We retain your Personal Information, Health Data, and Usage Data only for as long as your account is active or as needed to provide services. If you close your account or request deletion, your data will be deleted or anonymized within 30 days unless a longer retention period is required by law (e.g., tax or legal purposes).

8. Third-Party Services

Our app may contain links to third-party services. We are not responsible for their privacy practices. Please review their policies before sharing personal information.

9. Your Privacy Rights

You have the right to:

• Access and review your personal information.
• Request deletion of your personal data or stop its use for certain purposes (e.g., marketing).

To exercise these rights, contact us at essa@thestaxapp.com or use the in-app account deletion option.

10. Changes to this Privacy Policy

We may update this Privacy Policy periodically. Updates will be posted in the app and you will be notified of significant changes. Continued use of the app constitutes acceptance of the updated policy.

11. Contact Us

If you have questions about this Privacy Policy or your data, contact us at:

Email: essa@thestaxapp.com