1. Data Collection and Use

We collect personal information to provide and improve our services, respond to your requests, and personalize your experience. The data we collect includes:

• Personal Information: Name, email address, payment information (used only for processing subscriptions and membership fees).
• Usage Data: Information about your device (e.g., type, operating system), log data (IP address), and geographic location.

We collect and use this data for the following purposes:

• To process your subscription and provide services (e.g., gym access, customer support).
• To improve our app functionality and optimize user experience.
• To respond to your inquiries, send newsletters, and provide customer service.

2. Data Sharing with Facilities

We may share limited personal information with the facilities you visit, including:

• Information about your subscription status and attendance to verify service usage.
• However, we will not share your attendance history with other facilities you may visit.

3. Advertising and Marketing

With your consent, we may use your basic information for marketing purposes, including:

• Sending promotional materials, newsletters, or updates related to the STAX app.
• Sharing non-personally identifiable information with our marketing partners for targeted advertising and analytics.

4. Location Data

We may collect your device’s location data to provide location-based services and tailored content. This information may be shared with our marketing partners to offer relevant content and assess the effectiveness of ad campaigns. You may choose to enable or disable location services at any time through your device’s settings.

5. Data Analytics and Service Improvements

To enhance the quality of our services, we may use your data for:

• Statistical analysis and reporting.
• Identifying trends, improving app performance, and conducting satisfaction surveys.
• Analyzing the effectiveness of promotional campaigns.

6. Data Security

We are committed to protecting your personal data. We use industry-standard security measures to ensure your information is kept safe. However, no online service is completely secure, and we cannot guarantee absolute security of your data.

7. Third-Party Services

Our app may contain links to third-party services. We are not responsible for the privacy practices of these external sites or services, and we encourage you to review their policies before providing any personal information.

8. Your Privacy Rights

You have the right to:

• Access and review your personal information.
• Request that we delete your personal data or stop using it for certain purposes (e.g., marketing)..

To exercise these rights, contact us at essa@thestaxapp.com.

9. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted within the app, and we will notify you of significant changes. Your continued use of the app after any modifications constitutes acceptance of the updated policy.

10. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us at:

Email: essa@thestaxapp.com